On May 25th 2018 the new General Data Protection Regulation (GDPR) came into effect. This gives you more rights around how your personal information is used. To ensure that you feel confident with how we, at Paperstation Limited, process your information we have our following privacy notice in place.
What information is collected?
Your name, company name, address, work email address and contact telephone numbers. If there are various delivery locations or several buyers within your organisation these details will also be stored by ourselves.
Financial Information - If you wish to make an automated payment in order to purchase any goods, on our webstore, your credit card number and expiry date will be required. Once your payment has been processed your financial information will be passed to a credit card processing company who does not use, retain or store this information for any other purpose than to process your payment. Any manual credit card details for payments given over the telephone will be shredded as soon as the payment has been processed through our credit card terminal.
Who collects the information?
The employees of Paperstation Limited collect the data.
How is the information collected?
The information is taken when an account with Paperstation Limited is being opened. The account may be opened directly with our office staff, via a member of our external sales team or through our webstore.
How is the information used?
The data which we collect will be used by us for the following purposes:-
To initially open your account with ourselves
To process your orders as efficiently as possible
Dealing with account queries
To meet our legal and regulatory obligations
To send you marketing information but only if have signed up to receive this
Who will the information be shared with?
Approved IT specialists who support our IT systems
Our accountants and auditors
Legal and regulatory bodies such as HMRC
We will only share your personal data with one of our suppliers if a delivery to an area of the country has been requested by you, or your company, which is outside of our own van routes. In these circumstances only the minimum amount of information to enable the delivery to be completed is given to our supplier.
We do not share information with any marketing or market research agencies.
Paperstation Limited do employ however the services of a sales consultant whose role it is to train and develop our sales team to help grow our business.
How long will your information be kept?
We will keep your personal information for as long as you remain a customer of ours. However we will only retain the last seven years of data, either manual or on our computer system, unless there is a claim or legitimate reason for keeping these records longer.
Updating your personal data
If your personal information is :-
Incorrect and requires amendment
Or you leave the company and wish your personal data to be deleted please contact us without delay so we may update our records. You can do this by writing to us at Paperstation Limited, Unit 12 Britannia Business Centre, Britannia Way, Enigma Business Park, Malvern. Worcestershire WR14 1GZ or by emailing firstname.lastname@example.org
How to get a copy of your personal information
You can obtain a copy of your personal data held by us by either writing to our data protection officer at Paperstation Limited
Paperstation's data protection officer is Sally Foreshew and her contact details are:-
Paperstation Limited, Unit 12 Britannia Business Centre, Britannia Way, Enigma Business Park, Malvern. Worcestershire WR14 1GZ or by emailing email@example.com
Telephone Number 01684 578811
We will acknowledge receipt of your request by return and provide the details required as quickly as possible.
You can also contact our data protection officer if you wish to raise a query or a complaint.
For information our company number is 4346474 and our Vat No. is 783 6485 81
Security and Confidentiality
At Paperstation Limited we abide by EU rules on data protection. We will ensure that we process, store and share your information (where absolutely necessary) safely and securely. Information regarding our subscribers and their website usage is maintained in a secure environment.
We reserve the right to amend and update our privacy statement without notice being given.
Paperstation Limited has been trading for 16 years and value all of our customers and the business that they give to us.